This category is dedicated to enhancing the skills and abilities of individuals within the organization, focusing on communication, leadership, and customer service, as well as developing internal training capabilities.
Sales for Non-Sales People: Designed for individuals in non-sales roles who need to understand the basics of sales to better support the sales function.
Effective Presentations: Aimed at improving the ability to deliver compelling and persuasive presentations, crucial for both internal and external communication.
Advanced Communication Skills: This program builds on basic communication techniques, focusing on advanced strategies for influencing, negotiating, and resolving conflicts.
Accrediting Internal Trainers: This program ensures that internal trainers meet a high standard of excellence, enabling them to deliver consistent and impactful training across the organization.
Assessments and Training GAP-Analysis: Focused on identifying skill gaps within the organization and designing targeted training interventions to address them.
Performance Appraisals: Training on how to conduct effective performance appraisals that drive employee development and organizational growth.
Selection & Interviewing Skills: This program helps managers and HR professionals enhance their interviewing skills to select the best talent.
Superior Customer Service: A course designed to elevate the level of customer service across the organization, focusing on strategies for exceeding customer expectations and building long-term loyalty.